For any citizen of the country to access the welfare programs and schemes, relevant documents and entitlements are crucial. Particularly for vulnerable and marginalized communities, such documents and entitlements are more important as they heavily rely on it for survival.

With the tribal and de-notified tribes with whom we engage, the situation is similar. However, the issue of documents and entitlements which are of utmost importance, stand in a way as a big hurdle for the communities. Documents like Aadhar card, Ration card, Ayushmaan card, Birth certificate, Death certificate, Caste certificate, etc. ensures food and nutrition, schooling and education, healthcare, pension, financial relief, etc. However, most of the people in the community either lack these documents or have errors in them.

As the people in the department also do not make the mechanism to rectify the errors very accessible, the people in the community struggle with the void. These things are fundamental for survival and lack of documents to access these makes the community helpless.

These issues are also necessary to address and thereby Muskaan attempts to ensure that these errors can be rectified and essential documents and entitlements can be appropriately made.